Play Smart. Play Safe.
ivibet Responsible Gaming

What Is Responsible Gaming?

Responsible gaming means enjoying online casino games and sports betting as a form of entertainment — not as a way to earn money, escape problems, or cope with stress. At ivibet, responsible gaming is not just a policy; it is a core part of how we operate as a PAGCOR-regulated platform serving Filipino players.

ivibet provides a wide range of games — from live dealer casino tables to slot machines and bingo — and we want every Filipino player to enjoy these games safely. That means setting limits, playing within your budget, and knowing when to take a break. ivibet's responsible gaming framework is designed to make all of this easy and accessible for every player on the platform.

Responsible gaming at ivibet is built on three pillars: prevention (stopping problem gambling before it starts), protection (giving players the tools to stay in control), and support (connecting players who need help with the right resources). Every feature on the ivibet platform — from deposit limits to self-exclusion — reflects these three pillars.

ivibet 21+ Age Policy

ivibet strictly enforces a minimum age requirement of 21 years old for all registered players, in full compliance with PAGCOR regulations and Philippine gambling laws. This is non-negotiable — no exceptions.

During the ivibet registration process, all players are required to confirm that they are at least 21 years of age. ivibet also conducts Know Your Customer (KYC) verification for all accounts, which includes age verification using government-issued Philippine identification documents such as the PhilSys National ID, passport, or driver's license.

Any account found to belong to a player under 21 years of age will be immediately suspended, all funds will be frozen pending investigation, and the incident will be reported to PAGCOR as required by law. ivibet takes underage gambling extremely seriously and will cooperate fully with Philippine authorities in any related investigation.

Warning Signs of Problem Gambling

Problem gambling can affect anyone — regardless of age, income, or background. ivibet encourages all Filipino players to regularly check in with themselves and be honest about their gaming habits. The following are common warning signs that gambling may be becoming a problem:

• Spending more money on gambling than you can afford to lose.
• Chasing losses — continuing to bet in an attempt to win back money you've lost.
• Gambling to escape stress, anxiety, depression, or personal problems.
• Lying to family members or friends about how much time or money you spend gambling.
• Neglecting work, school, family responsibilities, or personal health because of gambling.
• Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
• Borrowing money, selling possessions, or taking out loans to fund gambling.
• Repeatedly failing to stick to the limits you set for yourself.
• Thinking about gambling constantly — even when you're not playing.

If you recognize three or more of these signs in yourself, ivibet strongly encourages you to use our self-exclusion tool immediately and to seek professional support. Remember: Gambling is addictive. Know when to stop.

Quick Self-Assessment

ivibet encourages all players to periodically ask themselves the following questions honestly. This is not a clinical diagnostic tool — it is a simple check-in to help you reflect on your gaming habits.

ivibet Player Protection Tools

ivibet provides a comprehensive suite of responsible gaming tools that are available to all registered Filipino players at no cost. These tools are designed to help you stay in control of your gaming activity and spending on the ivibet platform.

Self-Exclusion at ivibet

Self-exclusion is the most powerful responsible gaming tool available on the ivibet platform. When you self-exclude, ivibet will permanently close your account for the duration you select — and you will not be able to register a new account during that period.

ivibet offers the following self-exclusion periods:

• 6 months — for players who need a significant break.
• 1 year — for players who want a longer period of reflection.
• 3 years — for players with more serious concerns.
• Permanent / Indefinite — for players who wish to stop gambling on ivibet permanently.

During a self-exclusion period, ivibet will:

• Immediately suspend your ivibet account and prevent login.
• Return any remaining balance to your registered GCash, Maya, or bank account.
• Remove you from all ivibet marketing communications.
• Flag your account to prevent re-registration during the exclusion period.

To activate self-exclusion on ivibet, log in to your account, navigate to the Responsible Gaming section in your account settings, and select your preferred exclusion period. Alternatively, contact ivibet's 24/7 support team and request immediate self-exclusion — our team will process your request without delay.

Healthy Gaming Tips for Filipino Players

ivibet wants every Filipino player to have a positive, enjoyable experience on the platform. Here are some practical tips to help you keep gaming fun and under control:

• Set a budget before you play — decide how much you can afford to lose and stick to it. Never gamble with money meant for rent, bills, food, or family needs.
• Treat gambling as entertainment — think of your ivibet budget the same way you'd think of a budget for a night out in Makati or a movie in SM Mall. It's for fun, not profit.
• Never chase losses — if you've hit your loss limit for the day, stop. Chasing losses almost always leads to bigger losses.
• Take regular breaks — step away from ivibet every 30–60 minutes. Use the session time limit tool to automate this.
• Don't gamble when emotional — avoid playing on ivibet when you're stressed, sad, angry, or under the influence of alcohol. Emotional states impair judgment and lead to poor decisions.
• Keep gambling separate from your finances — never use your GCash savings wallet or emergency fund for ivibet deposits. Use only discretionary spending money.
• Talk to someone you trust — if you're worried about your gambling habits, share your concerns with a trusted family member or friend. Sometimes just saying it out loud helps.
• Use ivibet's tools proactively — don't wait until gambling becomes a problem. Set deposit limits and session limits from day one as a healthy habit.

Get Help & Support

If you or someone you know is struggling with problem gambling, help is available. ivibet encourages all Filipino players to reach out — whether to our support team or to professional counseling services. There is no shame in asking for help. Gambling is addictive. Know when to stop.

ivibet's responsible gaming support team is available 24 hours a day, 7 days a week. You can reach us via the in-platform live chat after logging in to your ivibet account, or by emailing our support team. Our team is trained to handle responsible gaming requests with sensitivity and without judgment.

For professional counseling and crisis support in the Philippines, ivibet recommends reaching out to mental health and addiction support services available through the Department of Health (DOH) and accredited Philippine counseling organizations. PAGCOR also maintains responsible gaming resources for Filipino players through its official channels.